Go-Live

When you are ready to launch your ID Evidence API app in production, you will need to promote your application’s integration key from your developer account to a production Docusign account by passing a Go-Live review, similar to the Go-Live process for the eSignature API.

Before you can begin the Go-Live process, you must have a paid production Docusign account with a plan that includes ID Evidence.

When you are ready to start the Go-Live review for your application, follow the steps described on the Go-Live overview page for Docusign eSignature.

Note: If your application fails Go-Live review, you may be required to bring it into compliance with the API rules and resource limits before you can Go-Live.

After the form is processed (which takes up to three business days), your integration key will be copied into production, enabling your app to call the production ID Evidence API endpoints.

API endpoints

The developer environment and production endpoints for most Docusign APIs use slightly different paths. For the ID Evidence API:

Note: {server} is the data center location of your production account (for example, CA, NA2, or EU). You can obtain your production data center location from:

• The base_uri in the response of a call to /oauth/userinfo. If you obtain the base_uri in this way, you should do it once when the user authenticates for the first time and cache the response.
• The Account Base URI section of the Apps and Keys page

For a full list of sites, see Site certificates. To access production API endpoints, you’ll need to enable your integration key in the production environment. See Go-Live for more information.

Next steps

Learn more about the Go-Live process and what you need to do after you pass Go-Live with these resources:

• Go-Live troubleshooting
• After Go-Live